Human touch or not? Today’s CXQODT

Sometimes I’m too literal, but Jeremy asks if we can deliver good CX without human interaction.

Well, your insights have to come from somewhere!

By | 2020-08-29T00:23:20+00:00 August 17th, 2020|Categories: CXQOTD|0 Comments

Almost missed the #CXQOTD

This is from a couple days ago, I forgot to post here with all the teachin’ I’ve been doing!


By | 2020-07-10T22:47:51+00:00 July 10th, 2020|Categories: CX Strategy, CXQOTD, ROI of CX|0 Comments