VoC – Page 6 – Welcome to Zeisler Consulting

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Today’s #CXQOTD about agents and VoC

https://twitter.com/NicholasZeisler/status/1255901955349639171

By admin|2020-08-29T00:24:07+00:00April 30th, 2020|CXQOTD, Measures & Metrics, Process Engineering, VoC|Comments Off

Latest #CXQOTD .. NPS, what’s the value?

http://twitter.com/NicholasZeisler/status/1253357878225670146

By admin|2020-08-29T00:24:19+00:00April 23rd, 2020|CXQOTD, Measures & Metrics, VoC|Comments Off