VoC – Page 6 – Welcome to Zeisler Consulting

The new book is out! Pick it up here!

Alternatives to surveys? Of course! Today’s #CXQOTD

https://twitter.com/NicholasZeisler/status/1258428910938632193

By admin|2020-08-29T00:23:43+00:00May 7th, 2020|CXQOTD, VoC|Comments Off

Today’s #CXQOTD about agents and VoC

https://twitter.com/NicholasZeisler/status/1255901955349639171

By admin|2020-08-29T00:24:07+00:00April 30th, 2020|CXQOTD, Measures & Metrics, Process Engineering, VoC|Comments Off

Latest #CXQOTD .. NPS, what’s the value?

http://twitter.com/NicholasZeisler/status/1253357878225670146

By admin|2020-08-29T00:24:19+00:00April 23rd, 2020|CXQOTD, Measures & Metrics, VoC|Comments Off