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Walk in other shoes also

If you read much of what I write, you’re aware that one of the best sources of Customer insights and the one I most frequently recommend is Walking in the Customer’s Shoes.  It’s one of the best—if not the best—way for you to understand what your Customers go through when they interact with your brand [...]

By |2023-01-04T15:31:11+00:00January 4th, 2023|Consulting, CX Strategy, CX Thoughts, Leadership, VoC|Comments Off on Walk in other shoes also
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