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Getting CX Right: Sears PartsDirect

There’s plenty of bad CX out there.  But I had an experience not long ago with a company that was so good it’s inspired me to start a new feature in my writing (and new category on the blog) today called “Getting CX Right” to celebrate those organizations (naming names!) that knock it out of [...]

By |2020-11-24T16:47:03+00:00November 24th, 2020|CX Thoughts, Getting CX Right|Comments Off on Getting CX Right: Sears PartsDirect
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