Skip to content

The new book is out!  Pick it up here!

Welcome to Zeisler Consulting Logo
  • About CX
  • Framework
  • Work with Z
  • Blog
  • Media
  • About Z

Action is the reason for the VoC! #CXQOTD

Offering guidance on what action to take really is the whole PURPOSE of VoC in the first place!
It's not to tell you where you ARE, but show you where to GO… pic.twitter.com/h9XUpZQxPt

— ✵Nicholas Zeisler (@NicholasZeisler) May 21, 2020

By admin|2020-05-21T18:02:04+00:00May 21st, 2020|CXQOTD, Process Engineering, VoC|Comments Off on Action is the reason for the VoC! #CXQOTD

Share This Story, Choose Your Platform!

FacebookTwitterRedditLinkedInWhatsAppTumblrPinterestVkEmail

Related Posts

  • You’re doing VoC wrong

    You’re doing VoC wrong

    December 2nd, 2025 | 0 Comments
  • You’re teaching your Customers not to bother

    You’re teaching your Customers not to bother

    October 7th, 2025
  • Are you listening to the people who are yelling at you?

    Are you listening to the people who are yelling at you?

    August 27th, 2025
  • Pro-tip for increasing survey response: Mean it

    Pro-tip for increasing survey response: Mean it

    August 13th, 2025
  • Asking Why is just the first step

    Asking Why is just the first step

    July 29th, 2025
Been There.  Done That.  Now get the t-shirt!

Recent Posts

  • You’re doing VoC wrong
  • Is your “loyalty” program aligned?
  • Getting CX Right: Xfinity
  • You’re teaching your Customers not to bother
  • CX Conferences, Heal Thyself!

Archives

  • December 2025
  • November 2025
  • October 2025
  • September 2025
  • August 2025
  • July 2025
  • June 2025
  • May 2025
  • April 2025
  • March 2025
  • February 2025
  • January 2025
  • December 2024
  • November 2024
  • October 2024
  • August 2024
  • July 2024
  • June 2024
  • May 2024
  • April 2024
  • March 2024
  • February 2024
  • January 2024
  • December 2023
  • November 2023
  • October 2023
  • September 2023
  • August 2023
  • July 2023
  • June 2023
  • May 2023
  • April 2023
  • March 2023
  • February 2023
  • January 2023
  • December 2022
  • November 2022
  • October 2022
  • September 2022
  • August 2022
  • July 2022
  • June 2022
  • May 2022
  • April 2022
  • March 2022
  • February 2022
  • January 2022
  • December 2021
  • November 2021
  • October 2021
  • September 2021
  • August 2021
  • July 2021
  • June 2021
  • May 2021
  • April 2021
  • March 2021
  • February 2021
  • January 2021
  • December 2020
  • November 2020
  • October 2020
  • September 2020
  • August 2020
  • July 2020
  • June 2020
  • May 2020
  • April 2020

Categories

  • Agile and CX
  • Consulting
  • CX Culture
  • CX Jobs
  • CX Strategy
  • CX Thoughts
  • CXQOTD
  • Getting CX Right
  • Leadership
  • Measures & Metrics
  • Media
  • Principles of Good CX
  • Process Engineering
  • Reuters Events
  • ROI of CX
  • Sightings
  • VoC

Meta

  • Log in
  • Entries feed
  • Comments feed
  • WordPress.org
themeforest
Customer Experience Update
Topics
  • Customer Voice
  • Customer Centricity
  • Culture
  • Leadership
  • NPS
  • More >>

Industry
  • B2B
  • Consulting
  • Retail

  • Popular
  • Recent
  • Comments
  • Be careful what you measure!
    May 1st, 2020
  • Incite Webinar Alert! 30 April @ 11am MDT
    April 23rd, 2020
  • Latest #CXQOTD .. NPS, what’s the value?
    April 23rd, 2020
  • You’re doing VoC wrong
    December 2nd, 2025
  • Is your “loyalty” program aligned?
    November 4th, 2025
  • Getting CX Right: Xfinity
    October 21st, 2025
  • Be careful what you measure! - tech Almost says:

    […] (Originally Published 20200501) […]

Recent Tweets

Tweets by theme_fusion

Recent Posts

  • You’re doing VoC wrong
  • Is your “loyalty” program aligned?
  • Getting CX Right: Xfinity
  • You’re teaching your Customers not to bother
  • CX Conferences, Heal Thyself!

Flickr Photos

Categories

  • Agile and CX
  • Consulting
  • CX Culture
  • CX Jobs
  • CX Strategy
  • CX Thoughts
  • CXQOTD
  • Getting CX Right
  • Leadership
  • Measures & Metrics
  • Media
  • Principles of Good CX
  • Process Engineering
  • Reuters Events
  • ROI of CX
  • Sightings
  • VoC

Contact Z:  info@zeislerconsulting.com | 303-590-8257

GET THE BOOK!

CONNECT:

CONTACT:

About CX

CX Framework

Work with Z

Blog

Appearances/Media

About Z/Contact

© Copyright 2016-2025, Zeisler Consulting, LLC

Page load link
Go to Top