The new book is out! Pick it up here!

What to do with Customer complaints… Today’s #CXQOTD

Three things:
– Respond
– React
– Reflect
(I *just* made that up, seriously…) pic.twitter.com/RLUOxydfCY

— ✵Nicholas Zeisler (@NicholasZeisler) May 14, 2020

By admin|2020-08-29T00:21:20+00:00May 14th, 2020|CXQOTD, Process Engineering, VoC|Comments Off